My Services
I do love a well marked trail, but sometimes it just isn’t the clear, and it needs some maintenance! I work with startup founders and small business owners, scaling their operations, Trade associations, distributors and others managing member engagement/retention and Local governments running grant programs or contractor initiatives. I want to help you mitigate customer risks, understand your market better, and support long term organizational health.
Trail Mapping
Provide small businesses and local governments with support through market assessments, sales and business development strategies, business process development. .
Trail Maintenance
Customer Retention/Risk Mitigation
If you’re looking for your first customer, or worried about customer attrition, I will help you assess the customer experience, identify risks, and help you insulate your business from Customer retention risks.
Trail Guide in Residence
Fractional Customer Experience/Success Leader
Strategic Leadership without full time commitment. I bring hands-on expertise in customer experience, retention strategy, operational systems, and hiring protocols—on a flexible, cost-effective basis.
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!